1. Company Information
Parsa Rugs is operated by Parsa Trading LLC, a company licensed in the United Arab Emirates (Sharjah Media City). All transactions are governed by UAE commercial law.

2. Product Authenticity
All carpets sold on this platform are hand-knotted in Iran using traditional techniques and 100% natural materials.
Each carpet comes with a Product Certificate and Quality Guarantee ensuring authenticity, craftsmanship, and material excellence.

Note: Slight variations in color or design may occur due to lighting, photography, or screen display settings.

3. Pricing & Payment
Prices are shown in different currencies using USD as base currency for conversion and exclude applicable VAT depending on your location.

We accept secure payments via trusted online gateways.

For high-value orders, you can contact us to arrange for bank transfer.

Please ensure your billing information is accurate to avoid delays.

4. Shipping & Delivery
We ship worldwide with full insurance.

Delivery usually takes 5–14 business days from dispatch.

Shipping fees are calculated at checkout unless stated otherwise.

Buyers are responsible for any customs duties, VAT, or import taxes levied by their local authorities.

5. Returns & Exchanges
Our hand-knotted carpets are bespoke works of art, and all sales are final due to their unique nature and shipping regulations. We’re here to support you with any questions before your purchase.

6. Cancellations
Orders may be canceled within 12 hours of purchase.
After this period, or once an item has been processed or shipped, cancellations are no longer possible.

7. Intellectual Property
All website content—including images, logos, text, and carpet designs—is the exclusive property of Parsa Rugs and may not be used or reproduced without written permission.

8. Limitation of Liability
Parsa Rugs is not liable for any indirect or consequential losses related to:

Product usage

Delivery delays

Website availability

Our total liability shall not exceed the value of the purchased product.

9. Privacy & Data Protection
We are committed to safeguarding your privacy.
All personal data is processed in accordance with our Privacy Policy and never shared without consent.

10. Governing Law
These Terms and Conditions are governed by the laws of the United Arab Emirates.
Disputes will be resolved exclusively in the courts of the UAE.